The National Institutes of Health (NIH) “Full Service Maintenance and Repair of Beckman Coulter, Inc., Laboratory Equipment Systems” contract is an NIH-wide Indefinite Delivery Indefinite Quantity (IDIQ) contract that covers a wide range of critical support services for Government-owned Beckman Coulter, Inc., equipment and instruments currently installed and utilized in NIH laboratories.

On April 2, 2018, this contract was awarded to Beckman Coulter, Inc., for a period of one (1) base year plus four (4) one year option periods. This is a Requirements type contract therefore, in accordance with FAR 52.216-21; Requirements, any NIH requirement for full service maintenance and repair of Beckman Coulter, Inc., laboratory equipment that is covered by this contract must use this contract as a vehicle to acquire service.

The contract number is HHSN-263-2018-00021I. For more information on what services are provided by this contract please contact the Contract Specialist listed below.

The following individuals are available to assist and answer questions:

Darlene Johnson
Contract Specialist

Jeff Klein
Contracting Officers Representative (COR)

Benefits of Use

This contract is NIH-wide; meaning any NIH Institute and Center can utilize it. The contract was previously competed and awarded so obtaining independent quotes, bids, or sole source notifications are not required when executing a delivery order.

This type of contract allows the NIH community the ability to more accurately project spending which is beneficial in preparing budgets. For one fixed price, paid at the end of each quarter, this comprehensive maintenance contract will ensure that the critical systems to be serviced are maintained in accordance with the Original Equipment Manufacturers (OEM) specifications. This includes all parts, field hardware and software modifications and upgrades as they become available from the OEM.

Types of Coverage

  1. Prevention Plus Support Agreement
  2. Total Support Agreement
  3. Comprehensive Agreement

Under the terms and conditions of the contract, the following types of work shall be performed by the contractor:

  • Full service maintenance, including routine preventive maintenance and emergency repair services, and hardware/software revisions and upgrades
  • Packing of an instrument system to be shipped, relocated or moved
  • Field rotor inspections

Please note that not all Beckman Coulter, Inc., manufactured instruments are covered by this contract. The contract does not include extremely old instruments or those proven not to require full service maintenance.

Click on list of instruments and equipment to view items covered by this contract.

How to Request Service, Maintenance or Repair

The services provided by this contract are accessible to the entire NIH community. Any authorized NIH ordering official may contact the contractor directly to place a request for service, maintenance or repair. All orders must be made using a delivery order issued against the contract in accordance with the terms and conditions.

Request for service should be submitted to:

Denise Meyers
Account Specialist
(800) 248-8764 Phone
(410) 549-0790 Fax