OLAO Lean Six Sigma

Who We Are:

We work across NIH to support a range of Lean Six Sigma process improvement projects to enable Institutes and Centers to fulfill their missions. From staff training, enterprise quality assessments, process documentation and evaluation, subject matter expertise, and change management, we help NIH achieve their goals.

What is LSS?

Lean Six Sigma (LSS) is a set of methodologies used to systematically improve processes by:

  • Emphasizing quality and/or speed of product or service delivery
  • Eliminating sources of variation and waste (defects)
  • Targeting process improvements around issues voiced by customer and organization
  • Measuring performance against original process requirements (baseline)


Learn More about our Green Belt Program Here:

Green Belt Training: A five-day training course for federal employees in which you will learn the details of the LSS DMAIC methodology to improve quality, productivity, customer satisfaction, and/or efficiency while reducing cost and/or waste. Trainees have the option to pursue a Green Belt Certification (see below) after the training by opting to complete a LSS project within their organization. For more information: Green Belt Training

Green Belt Certification: Three elements are required to obtain a LSS Green Belt Certification:

  1. Completion of the five-day Green Belt Training
  2. A passing score on the Green Belt Proficiency Exam offered at the end of the training
  3. Successful completion of a Green Belt project with LSS mentoring.

For more information: Green Belt Certification Mentoring


Learn More about our Black Belt Program Here:

 Black Belt Training: A 30-hour live Training Course for federal employees that currently hold a Lean Six Sigma Green Belt certification. Over the course of the immersive training, Lean Six Sigma Master Black Belts guide you in learning key methods including: building a culture of continuous improvement, Lean concepts and tools, DMAIC (Define-Measure-Analyze-Improve-Control) for Black Belts, people and schedule management and more. Following successful completion of the classroom training, you will execute an LSS Black Belt project to support NIH OLAO LSS Black Belt certification.

Black Belt Certification: Four elements are required to obtain a LSS Black Belt Certification:

  1. The candidate must be Green Belt Certified
  2. Completion of the Black Belt Training Course
  3. Achievement of passing score on the Black Belt Proficiency Exam (Part of Black Belt training course)
  4. Successful completion of a Black Belt project with LSS mentoring.

For more information: Black Belt Program


Learn More about our Executive Awareness Training Here:

Executive Awareness Training: A one-day training course for federal employees on LSS to help you address challenges in your daily responsibilities. This high-level training is predominantly geared towards NIH executives to provide an understanding of LSS and how the methodologies can be applied across their organization. 

For more information: Executive Awareness Training



Learn More about our Jumpstart Training Here:

Jumpstart Training: Jumpstart! training is a two-hour virtual training course for federal employees on process improvement tools and concepts that can help you and your teammates drive improved operational efficiency and effectiveness virtually.  


This training covers the following topics:

  • Brief introduction to the Lean Six Sigma process improvement framework DMAIC
  • The Project Charter Tool
  • How to virtually perform As-Is process mapping
  • The importance of collecting the voice of the customer for improvement initiatives
  • The framework and steps for data collection to identify improvement opportunities
  • The concept of 5S and how it can help to organize a workplace or workflow
  • How to use Kanban to track progress of team members and inventory of supplies
  • An overview of the NIH OLAO LSS Program and LSS learning paths

For more information: Jumpstart Program


Click Here from an NIH laptop to access all NIH process improvement tools and templates.



Contact us at LeanSixSigma@nih.gov